Privacy Policy

NayaVid ("hum", "humara", "service") aapki privacy ki kadar karta hai. Yeh policy bataati hai ki hum kaunsi information collect karte hain, kaise use karte hain, aur aapke kya rights hain. Ye policy India ke Information Technology Act, 2000 aur SPDI Rules, 2011 ke anusaar hai.

1. Hum kya information collect karte hain

• Account info: Phone number (Firebase OTP ke liye), email, Google profile (agar Google se login karein)
• Payment info: Razorpay handle karta hai — hum aapka card number ya UPI ID store nahi karte
• User content: Aapki uploaded photos, scripts, aur generated videos
• Technical data: IP address, browser type, device info, aur language preference

2. Hum data kaise use karte hain

• AI video, voice, aur edit jobs run karne ke liye
• Billing aur credits track karne ke liye
• Abuse, fraud, aur spam rokne ke liye
• Service improve karne ke liye (aggregated analytics)
• Important account aur policy updates bhejne ke liye

3. Third-party services

Service chalane ke liye hum in trusted providers ka use karte hain:

• Razorpay — payments process karne ke liye
• Firebase (Google) — phone OTP aur authentication ke liye
• Cloudflare — CDN aur security
• Replicate / HuggingFace — AI inference
• Oracle Cloud Infrastructure (Mumbai) — hosting aur storage

Hum aapka data advertisers ko nahi bechte.

4. Cookies

Hum sirf essential cookies use karte hain — login session aur language preference (hl) ke liye. Koi third-party tracking ya advertising cookies nahi.

5. Data retention

• Generated videos aur uploaded files: 30 din ke baad automatically delete
• Account info: jab tak account active hai (delete request pe 30 din ke andar remove)
• Payment records: India tax law ke anusaar 7 saal

6. Aapke rights

Aap kabhi bhi apna data access, correct, ya delete karne ke liye humein email kar sakte hain. Hum 30 din ke andar reply karte hain.

7. Children's privacy

NayaVid 13 saal se chote bachhon ke liye nahi hai. Payments ke liye minimum age 18 saal hai. Agar humein pata chalta hai ki 13 se chote user ne account banaya hai, hum use turant delete karenge.

8. Security

Hum TLS encryption (in-transit) aur hashed credentials use karte hain. Lekin koi bhi system 100% secure nahi hai — please apna password kisi ke saath share na karein.

9. Policy mein changes

Hum is policy ko update kar sakte hain. Major changes pe humara website ya email se notification milega. Upar diya gaya "Last updated" date hamesha latest hoga.

10. Sampark

Privacy se related kisi bhi sawaal ke liye:
📧 [email protected]
📍 Vicky Modanwal (Sole Proprietor), Lucknow, Uttar Pradesh, India